You can check the current status of your invoice in the Purchase Orders or Invoices log. If an invoice status is ‘Discrepant’, you’ll need to sort an issue with your buyer, possibly amending the invoice or producing a new one for their review. If an invoice status hasn’t changed from ‘open’ for a day or longer, you should contact your buyer for more information. If you need further assistance, please contact us.
Remember, you can add comments to any purchase order or invoice so it’s easy to check in with your buyer and exchange instant messages about your transactions.