If there’s a dispute on your invoice it will be flagged as ‘Discrepant’ and you should contact your buyer to resolve the issue. You can also send them messages using the commenting tool on the relevant invoice or purchase order.
- How can I get an invoice paid early?
- What should I do if my invoice hasn’t been approved?
- What should I do if my invoice hasn’t been paid?
- What should I do if my invoice isn’t matched successfully?
- When can I request early payment on my invoice?
- How do I share logistics documents to Kanexa?
- What is an adjustment?
- What should I do if I haven’t been paid the full amount of an invoice?
- What is a payment ID?
- Where can I view invoices awaiting payment?