Select a category you need help with
First time user?
General
- What can I do on Kanexa?
- What are open account transactions?
- What is matching?
- What is Kanexa?
- Where can I find my vendor ID?
- How much does it cost to use Kanexa?
Purchase orders
Invoices
- How can I get an invoice paid early?
- What should I do if my invoice hasn’t been approved?
- What should I do if my invoice hasn’t been paid?
- What should I do if my invoice isn’t matched successfully?
- When can I request early payment on my invoice?
- How do I share logistics documents to Kanexa?
Profile & settings
- How do I log in to the platform?
- How do I reset my Supplier password?
- How do I remove a user from Kanexa?
- How do I add a new user to Kanexa?
- Can I update my company details on Kanexa?
- How do I change my company bank account details on Kanexa?
Getting paid early
- How can I get paid early?
- Who pays the invoice when I get paid early?
- Will early payments change how I currently get paid?
- How do you support payments from different locations and currencies?
- How much does it cost to get an invoice paid early?
- Can I set up an early payment program?